Results Are In: 2017 Customer Survey

In 2017 we conducted our first formal customer service oriented survey. Completed by 482 industry professionals working in pharmaceuticals, academia, agrosciences, life science, and chemicals and materials science, our survey explored satisfaction with ACD/Labs’ support, responsiveness, employee knowledge, and overall software quality. A summary of the results is presented here. Read more →

ACD/Labs the past, present, and future | Well wishes for 2018

As 2017 comes to an end, Daria Thorp, President and CEO of ACD/Labs, looks back the company's 23 year history, and recounts some of its notable solutions, including ACD/Spectrus, ACD/Name and ACD/Percepta. She also discusses Luminata, ACD/labs' award winning impurity control informatics solution, which was introduced earlier this year. Read more →

AAPS 2017: Applying QbD in Process and Impurity Control Strategy Development

Andrew Anderson reports on the 2017 AAPS Annual Conference by taking a closer look at his recent byline in Laboratory Equipment. He also introduces Joe DiMartino, ACD/Labs' newly appointed solution manager for Luminata, and previews Joe's recent Q&A with, which discusses how QbD and impurity control management directly impact process development within pharmaceutical R&D organizations. Read more →

Chromatography Musings

Gabriela Cimpan reflects on her career in chromatography with a specific look at the influence of Professor Simion Gorcan of Babes-Bolyai University. As she summarizes "Chromatography, like many other things, can be loved or hated. If you happen to love it maybe, like me, you too can attribute it to an inspiring personality in your life. I was taught a long time ago: 'Put a little passion in everything you do and you will succeed'." Read more →

Highlights of something new | v2017.1 of ACD/Spectrus Software

It’s that time of year—the leaves are falling, it’s a little cooler, I can’t decide whether to dress for my morning or evening commute, and we announce the release of a new version of ACD/Labs software—version 2017.1. This annual event is a result of the hard work of many. Most importantly, however, it is the culmination of requests of new functionality and tools by customers and partners. Read more →

SMASH 2017, Baveno, Italy. Are you ready?

Join us next week in beautiful Baveno, Italy, for SMASH 2017. This year’s organizing committee took the light-hearted step of naming each session/workshop after the name of a popular song. Staying with this theme, we are organizing our Software Symposium titled “Stairway to Heaven” on Sunday, Sept. 17th, where we intend to present to you all of the very exciting developments in the world of ACD/Labs. Read more →